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Shout 85258

Shout helpline

What is it?

Helplines
/
Website
  • Free, confidential 24/7 text messaging support service.
  • Trained volunteers provide listening & support
  • Anonymous & won’t appear on your phone bill.

Here's more detail

Published: 29/04/24

Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. We launched publicly in May 2019 and we’ve had more than 900,000 conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.

As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

How does it work?

Our trained volunteers are there for you 24/7 to listen and support you to get to a calmer and safe place. Shout is a free, confidential, anonymous service for anyone in the UK. It won’t appear on your phone bill.

To start a conversation, text the word ‘SHOUT’ to 85258.

If your life is at imminent risk, call the emergency services on 999.

How do texters feel about this service?

  • 86% say the conversation was helpful

  • 55% say they texted us because ‘they didn’t have anyone else to talk to’

  • 38% say they ‘haven’t asked for help elsewhere’

“Thank you for helping me calm down and listening to me. You made me feel safe” - Shout 85258 user

How can I access it?

Using a mobile phone, text SHOUT to 85258 to get support.

For more information, visit this webpage: https://giveusashout.org/

Shout colouring page

Shout image 1
How Shout works page 1
How Shout works page 2
Shout colouring page

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