Our mission

Published: 25/04/23

Bridging the gap in mental health support

NCL Waiting Room is a unique platform designed to fill the gap in mental health support by providing families, young people, and mental health professionals with a comprehensive library of up-to-date, reliable, and vetted help and support information. Our platform takes a whole-system approach that fosters collaboration between mental health professionals, trainees, and the wider community. We believe in the power of collaboration to drive positive change in mental health support.

Our platform integrates specialist service information with dynamic community and self-management resources, creating a wealth of information that is easily accessible and shareable. We also provide a physical space for mental health professionals and trainees to collaborate and support each other in real-time, promoting a sense of community and collaboration.

NCL Waiting Room is committed to promoting equity in mental health support and reducing barriers to access. We intelligently adapt to our users’ needs and preferences, tailoring resource recommendations and promoting shared decision making and data-informed decisions. Our key insights into what works for whom help professionals, their teams, and the wider system make informed decisions.

We believe in the transformative potential of technology to improve mental health support and create a more connected and empowered mental health community. Join us on our mission to bridge the gap in mental health support and make mental health support accessible, collaborative, and effective for all.