Privacy Policy

Published: 28/02/2024

We take the privacy of our website visitors seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and disclose your personal information when you visit our website in compliance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller for the processing of your personal information is The Tavistock & Portman NHS Foundation Trust, waitingroom@tavi-port.nhs.uk. If you have any questions about this privacy policy or how we use your personal information, please contact us.

Personal Information We Collect

We may collect personal information from you, such as your name, email address and phone number, when you fill out a form or sign up for our newsletter. We may also collect non-personal information, such as your browser type, IP address, and referring website.

We collect this personal information for the following purposes:

To provide you with the products, services, or information you have requested
To communicate with you about our products, services, or promotions
To personalise and improve your experience on our website
To comply with our legal obligations

Legal Basis for Processing Your Personal Information

The legal basis for processing your personal information is:

To perform our contract with you (if you have requested products, services, or information from us)
To pursue our legitimate interests (for example, to personalise and improve your experience on our website)
To comply with our legal obligations (for example, to comply with tax and accounting requirements)

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may also disclose your personal information if we believe disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

International Data Transfers

We will not transfer your personal information to countries outside the European Economic Area (EEA).

Retention of Your Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights with respect to your personal information:

The right to access and obtain a copy of your personal information
The right to rectify any inaccuracies in your personal information
The right to erasure of your personal information (in certain circumstances)
The right to restrict processing of your personal information (in certain circumstances)
The right to object to the processing of your personal information
The right to data portability (in certain circumstances)
The right to withdraw your consent (if we are processing your personal information based on your consent)

If you wish to exercise any of these rights, please contact us.

Cookies

Our website uses cookies to enhance your experience and gather information about website usage. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. If you choose to turn off cookies, some features of our website may not function properly.

Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.