Skip page header and navigation

Get started with Waiting Room

Publication date

Published: 03/06/2024

Description

By following these simple steps, you can make the most of the resources and support available on the NCL Waiting Room website.

Whether you are looking for information about  self-help tools, national charities, community groups, immediate support, or therapeutic teams, our platform is designed to be a comprehensive and user-friendly resource for anyone who needs it.

So, bookmark our site, explore our resources, search for what you need, share with others, and get involved to start your NCL Waiting Room journey today.

A young person looking at a computer

Description

what is it
What is it?

Waiting Room is a website co- designed with young people, parents, carers and professionals, helping everyone understand young people’s wellbeing options across North Central London.

website logo
How to use the website:
  • Access the website on any device by typing the URL (nclwaitingroom.nhs.uk) in the search bar of any recommended browser (Safari, Google Chrome, Firefox or Microsoft Edge).
  • Visit the homepage for news and featured resources.
  • Search and filter wellbeing options on the Support Hub.
  • Create an account by simply answering a few questions about yourself and setting a password.
urgent icon
Urgent help

Waiting Room is not for urgent help or for accessing support in an emergency.

If you are a child or young person aged under 18 in crisis and living in Barnet, Camden, Enfield, Haringey or Islington, or if you are the parent or carer of a child or young person in crisis, you can call the mental health crisis support line available 24 hours a day, seven days a week on 0800 151 0023.

plan icon
Build a plan

Register for a free account to use all our features. Features and benefits include the ability to:

  • Answer questions about activities you like, things that make you feel worse, and the topics you are interested in to create a wellbeing plan containing activities, information and resources to support your wellbeing journey.
  • Record information about your identity that is important for others to know about you.
  • Use the journal function to track your mood and record the resources you use on a particular day, helping you to see change over time.